TERMS OF SERVICE | GLOBE

1.1 Age requirement

You must be at least 16 years old to use Globe. When you create an account, the onboarding flow asks for your date of birth and blocks sign-up if you are under 16 (the account is signed out; we do not store your date of birth or create a profile for a blocked sign-up). This is a self-reported age check — we do not verify documents. The 16-year threshold reflects the digital-consent age under Belgian law (Article 8 GDPR as implemented in Belgium). If we otherwise discover that a user is under 16, we will terminate the account and delete associated data. Separately, purchases require you to be 18 or over — see §3.6.

1.2 Account accuracy

You agree to provide accurate, current, and complete information when registering. You are responsible for maintaining the accuracy of your account information and for keeping your login credentials secure.

1.3 One account per person

You may not create multiple accounts or use another person's account without their permission.

1.4 Account security

You are responsible for all activity that occurs under your account. You can sign in with email and password, Google Sign-In, or Apple Sign-In. If you suspect unauthorised access, notify us immediately at support@areu.io.

2.1 What Globe provides

Globe is a collaborative group travel planning platform. It enables friend groups to:

• Gather and compare availability and budgets
• Search for and vote on destinations and activities via the proposal system
• Build shared trip itineraries with day-by-day planning
• Manage tasks and trip preparation
• Communicate via real-time group chat, polls, photos, documents, GIFs, emoji reactions, mentions, and location sharing
• Track and split expenses during trips
• Share and preserve trip photos, documents, and memories
• Maintain a personal travel timeline, bucket list, and friend network

2.2 What Globe is not

Globe is a planning and coordination tool. Globe is not:

• A travel agency or booking platform
• A financial services provider or payment processor (for travel; see §3 for subscription payments)
• A party to any travel bookings, reservations, or contracts you make with third parties

Any travel arrangements or financial commitments made outside Globe are entirely between you and those third parties. Globe has no liability for such arrangements.

2.3 Features in development

Some features are still in development. In particular, the Trip Pass Max and Globe Pro Max tiers are shown on the plans page as "coming soon" with pricing to be announced. We will update these Terms as features become available.

2.4 Service availability

We aim to provide Globe on a reliable basis but do not guarantee uninterrupted availability. We may temporarily suspend the Service for maintenance, updates, or reasons beyond our control. Globe also includes an offline mode that shows previously-loaded content and goes read-only when your device has no connection.

3.1 Free tier and limits

Globe provides core collaboration features at no charge. Free-tier limits include:

• Up to 50 photos stored per trip
• Up to 5 expense entries per day per trip
• Up to 2 trip notes per trip
• Up to 50 MB of trip document storage per trip
• Trip organiser cap: free users may organise 1 active (not-yet-completed) trip at a time. Creating another active trip triggers a Globe Pro upgrade prompt. There is no limit on the number of trips you join as a member.
• For trips without a Trip Pass, trip content is automatically archived and locked 90 days after the trip end date — members without a Trip Pass or their own active Globe Pro subscription lose access to the trip's content and see an upgrade prompt (see §7).

Note: Archived trips and their files (photos, documents, expense history) are not deleted and the trip remains in your personal Timeline. Purchasing a Trip Pass restores full access for everyone, permanently. A member with active Globe Pro can still read their own archived past trips while subscribed (see §3.4).

3.2 Trip Pass (one-time purchase per trip)

A Trip Pass (see the plans page in the app for current pricing) unlocks the following for all members of a specific trip: removal of the 90-day archive, a higher photo cap (500), a higher trip-note cap (10), more document storage (250 MB), a higher upload-batch limit, and unlimited expense entries for that trip. A Trip Pass is purchased once per trip — one purchase unlocks the benefits for the entire group, and any trip member may buy it. The Trip Pass may be added as a shared group expense within Globe. The member who purchased the Trip Pass cannot be removed from the trip by the organiser — they may only leave voluntarily.

A higher Trip Pass Max tier (unlimited photos/documents, larger batch limits) is shown on the plans page as "coming soon"; pricing will be announced before it goes live.

3.3 Trip Pass storage commitment

For trips with an active Trip Pass, Globe retains photo and trip data for as long as we operate the Service (we apply no automatic archiving or deletion to them). Globe may migrate inactive trip photos to compressed or cold-storage formats while maintaining their accessibility at no additional cost. Where we communicate a specific minimum storage period on the plans or subscription pages, that commitment applies.

3.4 Globe Pro (subscription)

Globe Pro (see the plans page in the app for current pricing — offered on a monthly or yearly basis) is a personal subscription whose benefits apply to the subscribing user's account. It provides: removal of the free organiser cap (unlimited active trips as organiser); your own continued access to your archived past trips — a free trip still archives 90 days after its end date, but while your Globe Pro is active you can keep reading the content of trips you are a member of (your non-Pro co-travellers will see the upgrade prompt until a Trip Pass is purchased for that trip); and higher stacked caps on the trips you are a member of — each Pro member adds bonus photo, note, and document-storage capacity to that trip. When a Globe Pro subscription is cancelled, Pro benefits remain active until the end of the current billing period, followed by a 90-day grace period during which you retain read access to your own archived past trips before reverting to free-tier rules.

A higher Globe Pro Max tier is shown on the plans page as "coming soon"; pricing and its additional benefits will be announced before it goes live.

3.5 Pricing changes

We reserve the right to change pricing for Trip Pass and Globe Pro. We will give at least 30 days' notice of any price increase for Globe Pro to existing subscribers via in-app notification or email. Price changes do not affect Trip Passes already purchased.

3.6 Payments and billing

You must be at least 18 years old to purchase a Trip Pass or Globe Pro. This requirement is enforced at checkout, both in the app and on our servers. A user aged 16–17 can use Globe but can only complete a purchase through a guardian-assisted flow, in which an adult cardholder approves and completes the payment (and authenticates via 3-D Secure / Strong Customer Authentication with their bank). On iOS and Android, App Store / Google Play parental-control and Ask-to-Buy mechanisms also apply.

How your payment is processed depends on the platform you buy from:

• On the web, payments are processed by Stripe through its hosted checkout. A web Globe Pro subscription renews automatically at the end of each billing period (monthly or yearly, as you chose), at the price shown on the plans page in the app, until you cancel. You can manage, upgrade, downgrade, or cancel it at any time through the Stripe customer portal accessible from the app; cancelling stops the next renewal, and your benefits continue until the end of the period you have already paid for.
• On iOS and Android, payments are processed by RevenueCat together with the Apple App Store or Google Play. Subscriptions purchased through a store automatically renew unless cancelled at least 24 hours before the renewal date through your App Store or Google Play account settings — Globe cannot cancel a store subscription on your behalf.

A Trip Pass is a one-time, non-renewing purchase. Globe Pro is an auto-renewing subscription.

3.7 Free trials

We do not currently offer free trials for Globe Pro. If we introduce one, we will tell you at sign-up the trial length, the price that applies when it ends (as shown on the plans page in the app), and that it renews automatically on a recurring basis unless you cancel. To avoid being charged you must cancel before the trial ends, through whichever channel you subscribed with: if you subscribed on the web, through the Stripe customer portal accessible from the app; if you subscribed through the App Store or Google Play, through your store account (at least 24 hours before the trial ends). Your statutory right of withdrawal (see §3.8) also applies once you are first charged.

3.8 Right of withdrawal and refunds

Right of withdrawal (EU consumers). If you are a consumer in the EU, your right to withdraw from a distance purchase differs between our two products:

• Globe Pro (subscription). You have 14 days to withdraw, without giving a reason. To exercise it, email us at support@areu.io within 14 days of your purchase (you may use the standard model withdrawal form, but you don't have to), and we will refund your most recent payment within 14 days, to the same payment method, at no cost to you. After the 14 days, payments are non-refundable and there are no credits for partially used periods.
• Trip Pass (immediate group unlock). A Trip Pass unlocks premium features for your whole group immediately. When you buy it, you expressly ask us to provide it immediately and you acknowledge that you therefore lose your 14-day right of withdrawal once that access has begun, as permitted by Article VI.53 of the Belgian Code of Economic Law (Article 16(m) of Directive 2011/83/EU). We record this request and acknowledgement at checkout and confirm your purchase by email. The Trip Pass is therefore non-refundable.

Other refunds. Outside the rights above, payments are non-refundable except where a refund is required by mandatory Belgian or EU consumer-protection law. For web (Stripe) purchases, AREU BV is the seller and processes refunds directly; refund requests for App Store or Google Play purchases are handled by Apple or Google under their respective policies.

3.9 Automatic renewal — additional terms for US consumers

If you are a consumer in the United States, the following additional terms apply and reflect US automatic-renewal and consumer-protection laws (including California's Automatic Renewal Law, Cal. Bus. & Prof. Code §17600 et seq.):

• Auto-renewal. Globe Pro renews automatically at the end of each billing period (monthly or yearly, as you chose), at the price shown on the plans page in the app, until you cancel. A Trip Pass is a one-time, non-renewing purchase.
• Consent before charge. Before you are charged, we present the recurring-charge terms — the price, the billing frequency, and that the subscription renews automatically until cancelled — and obtain your affirmative consent to them.
• Acknowledgement. After you subscribe, we send you a confirmation, in a form you can keep, that includes the renewal terms and how to cancel.
• Reminders and price changes. We send periodic renewal reminders for auto-renewing subscriptions, and we notify you before any price change takes effect, with cancellation instructions, as required by applicable US state law.
• Easy cancellation. You can cancel at any time — on the web through the Stripe customer portal accessible from the app (near one-tap cancellation), and for App Store / Google Play purchases through your store account. Cancelling stops the next renewal; your benefits continue until the end of the period you have already paid for.
• Your privacy. We do not sell your personal information. Your privacy rights are described in our Privacy Policy.

4.1 You own your content

You retain ownership of all photos, documents, messages, notes, proposals, and other content you create or upload to Globe ("User Content"). These Terms do not transfer ownership of your User Content to Globe.

4.2 Licence you grant to Globe

By uploading or submitting User Content to Globe, you grant Globe a limited, non-exclusive, royalty-free, worldwide licence to:

• Store, host, and display your User Content to you and the members of your trip group
• Generate compressed thumbnails of photos for display performance
• Generate trip memories, summaries, and recap features from your content within the app
• Make technical copies as necessary to operate the Service

This licence does not permit Globe to use your photos or content for marketing, advertising, or any commercial purpose outside the app without your explicit consent.

4.3 Shared content and group visibility

Content you contribute to a shared trip (photos, documents, expenses, votes, messages, proposals, and shared locations) is visible to all members of that trip group. You are responsible for ensuring you have the right to share any content you upload, including photos featuring other people.

4.4 Anonymous mode

Certain preference inputs (availability and budget) can be set to anonymous mode by the trip organiser. In anonymous mode, individual responses are hidden from other participants — only aggregated results are shown. Note that Globe retains the underlying data regardless of display mode.

4.5 Content backups and your own copies

Any backups Globe keeps are maintained for infrastructure resilience and disaster recovery only — they are not a user-facing feature and cannot be used to restore content you (or another member) delete, or data lost through your own actions. We cannot guarantee that no loss or corruption of data will ever occur, so please keep your own independent copies of any content you consider important. This does not exclude our liability for loss or corruption of your content caused by our failure to exercise reasonable skill and care, our gross negligence, or our intent, nor any liability that cannot be excluded under applicable consumer law (see §8).

4.6 Feedback

If you choose to send us suggestions, ideas, or feedback about the Service, you grant us a non-exclusive, royalty-free, worldwide licence to use that feedback to operate, maintain, and improve Globe. You are not obliged to provide feedback, and we are not obliged to use it. This does not transfer ownership of your feedback to us and does not affect any moral rights you may have.

4.7 Globe's intellectual property

Globe owns all rights in the Globe application, including its software, design, branding, and features. These Terms do not grant you any rights to Globe's intellectual property except for the limited licence to use the Service as described here.

6.1 Prohibited conduct

You agree to use Globe only for lawful purposes. You must not:

• Upload or share content that is illegal, defamatory, harassing, threatening, obscene, or infringes third-party rights
• Upload photos of other people without appropriate consent
• Use Globe to conduct or facilitate fraud or deception
• Attempt to circumvent technical limits (such as free-tier photo, expense, note, or storage caps) through modified clients or other means
• Attempt to gain unauthorised access to any other user's account or data
• Reverse engineer, decompile, or attempt to extract Globe's source code
• Use automated tools or bots to access or scrape Globe
• Resell or commercially exploit Globe without our written permission
• Use Globe in a way that could damage, disable, or impair our systems

6.2 Expense accuracy

Globe's expense-splitting feature is a convenience tool. You are responsible for the accuracy of expenses you enter. Globe does not independently verify expense amounts. Disputes between group members about expenses are entirely between the group members — Globe has no liability for them.

6.3 Chat conduct

Globe's group chat is a shared space visible to all trip members. You are responsible for the content of messages you send. You can delete your own messages at any time, and Globe reserves the right to remove messages that violate these Terms. Chat messages persist for the life of the trip and remain available to members.

6.4 Location sharing

Globe lets you share a place pin or your live location with your trip group from within chat. Live location sharing is opt-in each time, time-limited to a maximum of one hour (you choose 15, 30, or 60 minutes), foreground-only (it stops when you leave the chat screen or background the app), visible only to members of that trip, and can be stopped at any time. Only share your location when you are comfortable doing so.

6.5 Consequences of violations

We may suspend or terminate accounts that violate these Terms, remove content that violates these Terms, and/or report illegal activity to relevant authorities. Where we take such action against your content or account, we will give you a statement of reasons and a way to contest it as described in §5, except where we are legally prevented from doing so.

8.1 Globe is provided "as is"

Globe is provided on an "as is" and "as available" basis. Nothing in this section affects the mandatory legal guarantee of conformity you have as a consumer for digital content and digital services under Belgian law, or any other rights that cannot be excluded or limited by agreement. Subject to those rights, and to the maximum extent permitted by applicable law, we do not warrant that the Service will be uninterrupted, error-free, or fit for a purpose you have not told us about, and we exclude implied warranties (such as merchantability, fitness for a particular purpose, or non-infringement) only so far as the law allows.

8.2 Limitation of liability

Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) our intent (opzet) or gross negligence (zware fout); or (d) any other liability that cannot be excluded or limited under mandatory Belgian or EU law, including your rights under the legal guarantee of conformity and your statutory withdrawal and refund rights.

Subject to the paragraph above, and only for liability that may lawfully be limited, our total liability to you for direct damages arising from these Terms or your use of Globe is limited to the greater of the amount you have paid to Globe in the 12 months preceding the claim or EUR 100; and we are not liable for losses that were not reasonably foreseeable when you accepted these Terms, including:

• Any travel decisions, bookings, or arrangements you make based on content in Globe
• Expense disputes between group members
• Actions of other users within your trip group

We remain liable for loss or corruption of your trip data to the extent it results from our failure to exercise reasonable skill and care, our gross negligence, or our intent.

8.3 Consumer rights

These Terms do not exclude, restrict, or modify any mandatory consumer-protection right you have under Belgian or EU law (or, if you are a consumer elsewhere, under the mandatory law of your country of residence). Where any provision of these Terms conflicts with such a right, that right prevails and the conflicting provision does not apply to you.

11.1 Termination by you

You may delete your account at any time through the app settings. Deletion requires you to re-authenticate first. When you delete your account, your profile and personal data are permanently deleted, while your contributions in trips shared with others are anonymised to a "Deleted user" placeholder so the group's records stay coherent; expense records you were part of are kept intact for the group's financial accuracy. We cancel any active web (Stripe) subscription and delete your RevenueCat record on a best-effort basis — an App Store or Google Play subscription must be cancelled by you in the relevant store. Deleting your account does not in itself entitle you to a refund of any paid subscription, except for any refund required by your statutory withdrawal or other consumer rights (see §3.8).

11.2 Termination by Globe

We may suspend or terminate your account if you materially breach these Terms or if we are required to do so by law. We may also terminate accounts that remain inactive for an extended period — we do not currently operate automated inactivity-based deletion, and if we ever do, we will give you at least 30 days' notice (during which you can sign in to keep the account active or export your content) and will not terminate for inactivity an account holding an active Trip Pass or Globe Pro subscription. Except where immediate action is required for security or legal reasons, we will give reasonable notice before termination, and — where we remove your content or suspend/terminate your account on the basis of these Terms — a clear statement of the reasons and how you can contest it (see §5). Termination by us does not remove your right to any refund required by law.

11.3 Effect of termination

Upon account termination, your access to Globe ceases. Sections of these Terms that by their nature should survive termination (including intellectual property, liability, and governing law) will continue to apply.

13.1 Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, the remaining provisions will continue in full force and effect. Where you are a consumer, a term found to be unfair or invalid simply does not bind you, and the rest of these Terms continue to apply unchanged; we will not ask a court to reduce or rewrite such a term to the minimum permissible level. For users who are not consumers, an unenforceable provision will instead be modified to the minimum extent necessary to make it enforceable, or removed if that is not possible.

13.2 Waiver

Globe's failure to enforce any right or provision of these Terms on any occasion does not constitute a waiver of that right or provision.